Frequently Asked Questions

Ordering

What is your minimum order quantity (MOQ)?
Our standard MOQ for custom labels starts from 1,000 pieces. The exact minimum depends on the size, material and finishing process — contact us with your specs for an accurate quote.

Customization

test
test content
Can I order a custom shape, size and finish?
Yes. Almost everything is fully customizable — die-cut shape, size, material, colors and finishing craft. Send us your artwork or describe your idea and our team will advise.

Production

How long does sampling and production take?
Physical samples are usually ready within 1-3 working days. Mass production typically takes 7-15 days depending on quantity and finishing, plus shipping time.

Products

Which label materials and finishes do you offer?
We offer coated paper, kraft paper, BOPP (clear, white, silver), PET and PVC films, with finishes including gold/silver foil stamping, embossing/debossing, spot UV, 3D glossy UV, epoxy resin doming, holographic anti-counterfeit and more.

Artwork

What artwork file formats do you accept?
We prefer vector files (AI, EPS, PDF) with outlined fonts and CMYK colors at 300 DPI. We can also work from high-resolution PSD or TIFF files. Our prepress team checks your file before printing.

Shipping

Do you ship internationally?
Yes, we ship worldwide via express courier, air and sea freight, and can advise on the most cost-effective option for your order.

Have a Custom Label Project?

Tell us your size, material and finish requirements — we'll recommend the best process and send a quote within 24 hours.